Privacy Policy for Maramatta Safaris

At Maramatta Safaris, we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please take a moment to read through our practices carefully.

1. Information We Collect

We collect several types of information from you to provide the best service, including:

• Personal Information: This includes your name, email address, phone number, passport information, and any other details you voluntarily provide when booking a safari, subscribing to newsletters, or contacting us through our website.
• Payment Information: If you make a booking or purchase through our website, we may collect payment details such as bank account information or transaction details for processing your payments securely.
• Travel Preferences: Information regarding your travel preferences, including preferred destinations, dates, and special requirements, to tailor your safari experience.
• Technical Data: We may automatically collect certain information from your device when you access our website. This may include your IP address, browser type, operating system, and information on how you interact with our website through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

• Provide and Manage Services: We use your personal and travel information to arrange bookings, process payments, communicate travel details, and offer personalized safari experiences.
• Improve Our Website and Services: Technical data helps us optimize our website’s performance, improve customer experience, and resolve issues.
• Marketing: With your consent, we may use your contact information to send you newsletters, promotional offers, and updates on new services. You can opt-out of these communications at any time.
• Customer Support: Your information is used to respond to your inquiries, resolve any issues, and provide ongoing support.
• Legal Obligations: We may use your information as required by law or to comply with legal processes.

3. How We Protect Your Information

We implement various security measures to ensure that your personal information is protected from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All sensitive information such as payment details is encrypted during transmission using secure socket layer (SSL) technology.
• Access Control: Only authorized personnel have access to your personal information, and this access is limited to the purposes outlined in this Privacy Policy.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party providers who assist us with booking services, payment processing, and customer support. These providers are required to maintain the confidentiality of your information.
• Legal Authorities: We may disclose your information if required by law, such as in response to legal proceedings or to protect the safety and rights of Maramatta Safaris, our customers, or others.

5. Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website, customize content, and provide more relevant information. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfils the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

7. Your Rights

You have the following rights concerning your personal information:

• Access and Update: You can request to view or update your personal information at any time.
• Delete or Restrict Use: You may request the deletion or restriction of your personal data, subject to any legal requirements that may require us to retain such information.
• Opt-Out: You have the right to opt-out of marketing communications by following the unsubscribe instructions in the email or contacting us directly.

8. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:

Maramatta Safaris
Email: info@maramatta.com
Phone: +255 758 790 810
Website: https://maramatta.com/

This Privacy Policy ensures that your personal information is handled with care and transparency, reinforcing Maramatta Safaris’ commitment to protecting your privacy while delivering exceptional safari experiences